Online consulting – new method to contact us

Posted by: lisadrake - Posted on:

We are introducing a new method for contacting us for NON URGENT or routine enquiries, this can be for either medical or administrative questions. We aim to respond within 2 working days. This new system will help us to direct your enquiry to the best person in our team to help.

  • Please DO NOT use this online form for emergency requests:
    • Please continue to call 999 asap if you experience:
      • Crushing chest pain and tightness
      • New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness or numbness on one side of your body
      • Severe difficulty breathing (unable to speak in full sentences)
  • The online forms will be read during office hours.  
  • The online forms will not be viewed when we are closed; either over the weekends (Saturdays and Sundays) AND on bank holidays or  between the hours of 1830 – 0800 (out of hours). 

Benefits to Patients

  • Easy to access: no app, no account needed – patients simply go to the webpage
  • Convenient: available 24/7, so patients can submit requests at a time that suits them
  • Faster: requests are quick and simple to submit, and no need to wait on hold over the phone

For more information, please go to our Online Services page or Click here to submit an Online Consultation Enquiry

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