Increased demand for appointments

Posted by: lisadrake - Posted on:

This week at we are experiencing exceptionally high demand for our appointments, both in terms of volume and complexity.

All of our patients and their needs are important to us and we would like to be able to give you the most appropriate care that we can, based on your clinical priorities and needs.

To help us to help you best please consider whether your needs can be addressed by checking some of we the information we have on our website such as NHS 111 symptom checker, medication information, self care advice and local service options. Alternatively, if you’re unsure when we are closed by calling NHS 111 or by speaking to your local pharmacist who can offer advice on many minor ailments and illnesses.

If you DONT need urgent help on the day, please try our online consultation system

If you DO feel you need an appointment with us, please call us and one of our reception team will answer your call as soon as they can.

Please give them as much information as possible as to why you feel that you need an appointment. This will help our clinical team ensure we prioritise everyone’s needs as fairly and safely as possible.

All of our team understand that your concerns may be personal or difficult to discuss. Everyone will fully respect your confidentiality.

The more information the team has the more appropriate and timely our support for you can be.

Thank you for working with us through this very busy period.

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