If you need regular medication on a long term basis, your doctor will have set up details of this in your computerised medical record.
This is our preferred method of ordering, so please do try online or ask for help how to do this. It means that your request comes straight to the GP/Nurse prescriber for action, it means you can order only what you need each month, and this is much quicker and safer for us to process your request.
We will ask you to ‘nominate’ a local pharmacy of your choice, and they will receive the prescription electronically.
Please allow up to 4 working days for us to process your routine and repeat prescription requests, and then time for the Pharmacist to dispense your medication. This allows for your usual GP to review your medication request thoroughly. We usually turnaround within 2 days but you can order up to 1 week in advance, please leave a little extra time prior to the weekend or before Bank Holidays.
For certain patients who cannot use the internet, please continue to use the order form you receive with your most recent prescription to re-order your next prescription.
Please DO NOT telephone or email your request for a prescription. Drug names and doses are easily confused with possible serious consequences.
If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).
eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don’t need a computer or electronic device. Ask your GP or pharmacist to set it up for you.
eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they’ll be ready at the pharmacy each time you need them.
Using eRD you can:
- save time by avoiding unnecessary trips or calls to your GP every time you need toorder a repeat prescription
- order or cancel your repeat prescriptions online (if your GP practice offers thisservice)
- pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
- spend less time waiting for your prescription in the pharmacy or GP practice
- save paper – you won’t need a paper prescription to collect your medicine from the pharmacy.
For more information about eRD and how it works, ask at your GP surgery or pharmacy, or visit the NHS website: www.nhs.uk/eRD