To request an urgent appointment for today (Monday to Friday)
- Phone us Monday to Friday, from 8.30am
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
To request a routine appointment in the next 7 days
- Use an online form to request a telephone appointment.
- Phone us Monday to Friday, from 8.30am to 6.30pm.
- Visit the surgery and speak with a receptionist. Our reception is open Monday to Friday, 8.30am to 6.00pm.
- Use the NHS App (on the NHS website or in the NHS app) to book a screening test or vaccination.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
Appointments by phone or video call can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Use your NHS account (on the NHS website or in the NHS app).
- Please call the practice to cancel or change your appointment as soon as you know you won’t be able to attend
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
[Include information about 111, urgent treatment centres, extended access and late-night pharmacies.]
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Home visits
If you can get to the surgery please do so. Home visits in an area such as ours are very time consuming. Should you require a home visit please try to ring before 10.00am it helps with planning the day’s work.
When requesting a home visit, be prepared to give our team some idea of your symptoms so that the doctor can judge the urgency of the call.
